Hafner Haus GmbH

The IT team at Hafner Haus consists of two IT specialists: Daniel Winkels and Günther Reil. Between the two, they manage 63 workstations/laptops in classic Endpoint Management, two on-premise servers with over 40 virtual servers, as well as a handful of legacy systems in the IT department. They are also responsible for the smooth operation of the many smartphones used by project managers, site managers, and foremen, as well as all those who need to be accessible outside the company.

Along with standard software, the firm uses a whole range of custom-coded applications, some of which the IT team develops itself.
“Our systems run on Windows 10, and our aim is to have a new PC ready for use in the shortest time possible. Due to the different services we offer as a company, we also employ a wide variety of hardware – powerful CPUs for CAD construction planning, computers with VR glasses for meetings with clients, office computers for accounting and laptops for project managers," explains Daniel Winkels.

“Günther said that baramundi was the only system he knew that did exactly what the sales representative had promised. All of our requirements were covered in the first meeting with the sales department and the system had an answer for every one of our questions. A test installation showed that it only took 10 minutes to distribute the agent. I gained a greater overview of our situation during the test installation – when taking inventory of the existing computers – than I had previously enjoyed over the span of four years,” explains Winkels.

“The decisive factor for us was that we no longer had to waste our time installing every little bit of it ourselves. Incidentally, this also offered the advantage that, once a process had been properly set up with the baramundi Management Suite, it could be repeated error-free, as often as needed. We also liked the ability to automatically roll out programs that could only be installed using a graphical interface.”

Once the decision had been made, everything proceeded at pace: "Within two days, everything had been completed, and all we needed to do was attend the training course offered by baramundi. I felt that the time we needed for the entire baramundi program would otherwise be spent rolling out a single new program.” The transition within Hafner IT made an immediate impact on everyday work.

For example, the Vulnerability Scan starts every Monday now. Any vulnerabilities detected are immediately patched with Managed Software. This has made us more reactive overall. Now, it's no longer a problem to immediately provide important software with updates or to try out new software, as we no longer have to install the software manually on every computer. Our security settings now force mobile users to connect to the corporate network to retrieve e-mail. This guarantees that they are regularly available for updates. With baramundi, users no longer need local administration rights – which has significantly improved the security of our IT system.”

For the Hafner Haus IT team, pushing digitalization was a top priority in order to create traceability within company processes: “Creating transparency in the network without introducing new software via baramundi – I wouldn't be able to do that with our large network. Once the job starts, everything runs fully automated. We're now using the time we saved to further develop and improve our IT capabilities.

Thanks to the modular structure, we only had to purchase the baramundi modules that we really needed. At the moment, we're considering licensing the OS-Deploy module for our new PCs.” “The subject of reporting is also becoming more and more important. The baramundi Management Suite offers us useful functions for this process. We're continually improving our application options here. As soon as something can be automated, we do it with baramundi. We’ve set up a special testing system for trying things out – a sandbox where we can play around. Our next project is to roll out Microsoft teams across the board.”