baramundi named a Unified Endpoint Management Champion in Info-Tech Research Group’s 2024 UEM Emotional Footprint Report

Augsburg, Germany – March 27, 2025 – baramundi software GmbH today announced that global IT research and advisory firm Info-Tech Research Group (ITRG) has named the company a Unified Endpoint Management (UEM) Champion in the 2024 UEM Emotional Footprint Report.

Based on data from nearly 400 authentic and meticulously verified user reviews on ITRG’s SoftwareReviews platform, the report quantifies end-user experiences and satisfaction with 11 leading UEM solutions. It measures customer sentiments in more than two dozen areas including service and support, product value and benefits, and the efficiency, transparency and integrity of the vendor’s business practices. Scores in each area are a powerful indicator of user feeling toward the vendor and the product.

baramundi was named Champion, with a Net Emotional Footprint Score of 84 and Value Index scores of 90 and above in:

• Time-savings (+95): customers feel that baramundi solutions save significant time.
• Respect (+95): indicating that users feel heard and well-respected.
• Business integrity (+94): with strong trust in baramundi’s business practices.
• Client-friendly policies (+94): that favor customers.
• Altruism: (+94): indicating selfless and helpful professionalism.
• Business efficiency (+90): customers find baramundi easy to work with.
• Security protection (+90): users feel well-protected by baramundi UEM security features.

baramundi also gained high-performing Value Index scores in:

• Effectiveness (+89): Customers find that dealing with baramundi is generally effective vs. frustrating.
• Trust (+89), Transparency (+89) and Fairness (+89): baramundi is trustworthy, transparent and fair in its customer interactions.
• Customer care (+86): baramundi users feel well-supported.
• Unique features (+85): baramundi provides distinct and differentiated capabilities.
• Reliability (+85): users find the company’s products to be generally reliable.

In addition, the company scored +80 and higher in Helping Innovation, Friendly Negotiations, Appreciation of Incumbent Status, Enabling Productivity, and Enhancing vs. Restricting Performance in its products and services. Customers also identified areas of where baramundi and other vendors could improve in categories related to product pricing, continuous improvement, promised features, inspiration and in prioritizing customer interests.

“The ITRG report clearly affirms what our customers have valued and industry analysts have recognized for years – that baramundi delivers excellent UEM solutions that significantly improve IT efficiency and security as well as superior support and a deep commitment to honesty and integrity throughout our organization,” said Michael Huber, President & CEO of baramundi software USA and Managing Director of baramundi software GmbH. “baramundi users worldwide not only are our colleagues in enhancing day-to-day IT operations, but also our strategic partners in innovation and business success.”

For more information about the 2024 UEM Emotional Footprint report, please visit here.