How DEX Boosts Efficiency in Mid-Sized Companies
An IDC InfoBrief sponsored by baramundi Software
Greater Productivity Through a Focus on Digital Employee Experience
More Than Just Device Management
Over one-third of employees in North America believe that the technology at their workplace doesn't meet their needs. At the same time, IT teams are struggling to keep up with the rapid adoption of new technologies, growing security concerns, and increasing support demands from remote workers.
At the heart of this challenge lies the Digital Employee Experience (DEX) — how employees interact with the IT systems and digital resources provided to them.
In collaboration with IDC, we explored the concept of Digital Employee Experience, its cross-functional importance, key benefits, and how it can be successfully implemented in small and mid-sized businesses.
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Digital Employee Experience is about more than just happy end users! When implemented effectively, it's a powerful driver of efficiency across the entire organization.
In this report, you will learn how:
- The quality of IT services directly impacts employee recruitment and retention
- DEX delivers ROI through targeted technology investments
- DEX supports ESG (Environmental, Social, and Governance) goals and cultural transformation
- DEX can be implemented quickly and successfully in your organization