Our Help Centre for your know-how
REACH YOUR OBJECTIVE QUICKLY AND EASILY WITH OUR HELP
Do you have any questions about working with the baramundi Management Suite? Our Help Centre is your central point of contact.
Whether videos, technical documentation, tutorials or practice-oriented Knowledge Base articles: find out more about our products using our various help offers.
Also, don’t miss our community offers to exchange ideas with other users and at the same time help to develop our products further.
Help portals
Topic collections
The topic collections offer you a quick overview of relevant topics. This makes it easier for you to get started and provides you with the right links.
Update of the Management Suite
This tutorial will support you when updating the baramundi Management Suite with information about what you need to consider when updating different versions.
Here you can find the current bMS version for download as well as the release notes and important points and information.
A collection of Knowledge Base articles will help you implement your bMS update.
Managed Software
The technical documentation with an explanation of the Managed Software functionalities can be found here.
Here you will find detailed information and practical instructions for using Managed Software efficiently.
In this “baramundi ON AIR” video, baramundi Support shows you practical steps on how to make the best use of Managed Software.
baramundi Support will show you how to ensure data security with MSW in this “baramundi ON AIR” video.
Here you will find a complete overview of all MSW products and their technical details.
The change log contains important information about updated MSW products. These are updated daily for you.
Argus Experience
You can find out here how you can collect relevant experience data with baramundi Argus Experience.
In this “baramundi ON AIR” video, baramundi Support shows you what you should pay attention to when introducing baramundi Argus Experience.
In the baramundi user forum you will find information about the product and you can exchange ideas with the community there.
Mobile Device Management | Apple devices
Here you will find instructions for registrations with and without DEP as well as user registration.
In this “baramundi ON AIR” video, baramundi Support shows you how to set iOS devices in ADE/DEP mode.
In this video you will learn how to add iOS devices to management via baramundi.
This video explains how to carry out the basic configuration in the baramundi Management Centre in order to manage Apple devices.
It is possible to add iOS/iPadOS devices manually that have not yet been added to the Apple ADE/DEP (Automated Device Enrollment) program using the Apple Configurator.
The iOS management mode user registration is usually aimed at BYOD devices (Bring Your Own Device) or company devices that employees are allowed to use for business and private purposes.
Update Management
You can find out here how you can use baramundi Microsoft Update Management (bMUM) to manage all Microsoft updates and distribute them to your devices.
In this “baramundi ON AIR” video, baramundi Support shows you how to patch your end devices conveniently via Update Management.
Frequently asked user questions about baramundi Update Management can be found summarised in this article.
Community
baramundi Knowledge Base
SELF SERVICE MADE EASY
Over 500 informative articles and troubleshooting, easy to find thanks to full-text search: that is the baramundi Knowledge Base 2.0! In our clip we guide you through the most important functions and innovations.
The Help Centre
EXPLAINED QUICKLY AND SIMPLY
Have you always wanted to know which help portals are available and which offers can best be found where? In this video we explain to you the quickest way to get results that provide you with precise answers to your questions.
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Further links
Academy
Whether you are a beginner or an expert: learn all about the latest product features and standards in Unified Endpoint Management.
Webinars
Get to know the baramundi Management Suite and its benefits live in our free webinars.
Events
Get to know us in person at an event near you or at one of our online events. We look forward to meeting you!
Contact
Get in touch with us - we will be happy to help you with any questions you may have about our products and offers!