FAQs

Our extensive documentation can be viewed online from within the bMC via F1, or at docs.baramundi.com. 
Self-help and detailed instructions for most aspect of bMS are available on the baramundi Forum and the baramundi Knowledge Base.

Created and continuously updated by the baramundi support team, the baramundi Knowledge Base (KB) contains detailed instructions, troubleshooting tips and best practices information on using the bMS. You can access the Knowledge Base once you’ve registered and logged into the baramundi Forum. It’s searchable and clearly organized by bMS modules and functions (e.g., Argus Cockpit, bMC, OS-Install, etc.). 
Our KB articles include:

• Step-by-step instructions
• Screenshots
• Scripts
• Embedded videos
• Tips for error analysis
• Background information 
• Links to similar articles, baraDOCS or expert content from related third-parties such as Microsoft. 
• Full text search and keywords

You can also:

• Exchange ideas with baramundi and the community using the comment function on the article
• Suggest article topics and improvements to existing content
• Save or forward articles or print them as PDFs
   

The baramundi Forum is a community platform for baramundi customers, partners and prospects to ask questions, discuss topics related to the baramundi Management Suite, access downloads, documents and baramundi news and updates. 
To register for and access the Forum please click here.

The baramundi YouTube channel includes English- and German-language video tutorials covering various aspects of using the baramundi Management Suite. We plan to offer an English version of our German-language "baramundi on Air" tutorial series soon.

baramundi offers comprehensive certified training courses on all aspects of the baramundi Management Suite.
If an individual workshop tailored to your needs is the better option for you, you can book it through our baramundi consultants. You can find detailed information about the workshops here.
 

You can subscribe to specific Forum topic areas, Idea threads in the Feedback Portal or specific articles in the Knowledge Base via RSS feed and receives updates when new information is posted:

• In the baramundi Forum just click on a Topic area (e.g., Microsoft Patch News, Newsletter English, etc.) then click ‘Watch Forum.”
• In the Feedback Portal, simply click on the “Follow This Idea” link when viewing a specific Idea thread.
• In the Knowledge Base Click, you can follow a Category by adding it to your RSS Reader (e.g. , in Outlook or a separate app). You also can click on the “Follow” link when viewing a specific Knowledge Base article.